How to improve your IT strategy post-COVID-19

July 8th 2020

Benefits of working with Isometric after COVID-19

Pre-COVID-19, the hustle and bustle of everyday life meant small business owners were often juggling a million tasks. COVID-19 has highlighted the areas of business that had been neglected, and those operational gaps have proved challenging for some to overcome.

When news of the outbreak hit New Zealand’s shores, many of our clients were prepared and could easily transition their employees into working from home. This means those businesses continued to operate and survived lockdown, and they’ve come out the other side ready to hit the ground running.

Surviving and thriving rely on shoring up every aspect of your business, including IT. This will ensure you’re minimising your risk, maximising opportunity and running at maximum efficiency.   

Strategies that will benefit your business

The cloud: flexibility and collaboration

Cloud services are fundamental to any digital business. They’re key to scaling your business when change is necessary, they provide oodles of flexibility, and foster an increase in employee collaboration, in the office or working from home. But without the right cloud strategy, these services quickly become hard to manage – not to mention expensive. A cloud service you choose to implement shouldn’t require an upgrade in IT infrastructure – it should fit your business model, be self-provisioning, and have the ability to scale with your business.

Connectivity: driving business growth

Every small business needs a strategy that promotes and advances strong connectivity – so there’s always room for enhancing capability and technological improvements. Internet speeds and connectivity are key to daily operations – they determine how well you deliver your service, enable productivity and drive customer satisfaction. They’re what propel your business forward – or keep you from reaching your full potential.

Cybersecurity: building resilience

Security and risk management for the modern small business goes far beyond setting up a firewall or installing anti-virus software. Because cyber threats are continually advancing, your strategy needs to address the safety of your data and processes. It should also help you build resilience in your teams and systems by constantly assessing for vulnerabilities, responding to threats, and fostering awareness among your employees.

Business intelligence: compete better

There’s no point in capturing massive amounts of customer data if you’re not going to learn from it. Some small businesses may even be collecting data without realising it. Data management and analytics are essential to business growth and maintaining your competitive advantage. Small businesses need to find ways to expand their business intelligence capabilities, not only to better understand their customers but also inform their strategic vision.

Automation, AI and smart machines: the future

Don’t be fooled – artificial intelligence and smart machines are no longer a figment of the imagination. They’re here now, and as they evolve, are predicted to be the next big disruption in IT. Your business might not be ready for a robot or computer system that makes decisions for you, but you may be well on your way with chatbots or other automation tools. An IT strategy ensures your business can function more efficiently without draining human resources and taking up a lot of time. Automation will be a very real part of that in the near future – something your business should be prepared for.

Secure your IT infrastructure

When done correctly, a good IT strategy will align with your business goals, so everything works together to improve performance and drive growth. If COVID-19 has taught the business world anything, it’s that circumstances can change in a few days. No-one knows when things will be back to normal, so there’s an urgent need for small businesses to get better prepared – and fast.

At Isometric Solutions, we can help you put together an IT strategy that works for your business – and then implement it. We’ll help you choose the right tools and applications for your needs, ensure you get the most out of your current IT infrastructure, and recommend ways your business can improve.

Need an IT plan of action? Get in touch with the team at Isometric today to start working through your options.

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  • I can manage changing hardware and basic IT solutions, but it’s great to have support only a phone call away. They’ve got extensive knowledge and experience with schools from years of working with them. Isometric’s commitment to the school and its students is what makes it the best IT solutions company.

    Bruce Griffin (Gladstone Primary)

  • We’re so lucky to work with such a great provider with competent and capable technicians. They’re great problem-solvers and have the school’s best interests at heart when supporting us on how best to move forward.

    Moira Koptittke (Rutherford College)